I recently downloaded my windows 10 upgrade which I had reserved, everything went smoothly bur when I click the ‘Upgrade now button’ in the dialog prompt which says schedule it or go for it now the computer goes into restart screen and stays there forever.

I have a HP laptop and it is pretty fast, core i7 and 8gb to say the least so it shouldn’t take this long right?

I have tried reeboting but the same thing happens.

This is a very simple fix ladies and gentlemen. If your Windows 10 session gets stuck during a system restart, press CTRL + ALT + DELETE. Afterwards, the restart screen will disappear and be replaced by the Task Manager. It will reveal the “hanging” programs that have failed to close; ie. a word document with a save prompt still open.