Q. I recently updated to Windows 10 and like a lot of people I got stuck in the restart loop. I can get to my desktop for a few minutes but the computer takes forever to load now so I can’t do anything before it restarts again. The computer has restarted over 10 times now and it won’t go into automatic recovery either. How can I fix this?

Answer.

To perform a System Restore, follow these instructions and check:

a)       Contact the computer manufacturer to change the boot order of the computer. You will have to change the boot device to USB drive and then boot from the Windows 10 installation media.

b)       In the “Windows Setup” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “Next”.

c)       Click on “Repair your computer” from the lower left corner.

d)       From the “Choose an option screen”, click on “Troubleshoot”.

e)       Click “Advanced Options” in the “Troubleshoot” screen.

f)        In the “Advanced Options” screen, select “System Restore”.

g)       Follow the on-screen instructions to restore the computer to an earlier state when the computer was working fine.

Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.