Q. I’m trying to make a USB for the windows 10 install. I’m using the Windows 10 media creation tool to create that USB. When I get to the area that says would you like to create the USB or ISO file I select USB? When I click Next, it tells me that the USB cannot be found. I have tried this on two separate computers and get the same results. In addition, I can navigate using file explorer and see the USB but the creation tool will not find it. Does anybody have any help with this?
Thank you for showing interest in Windows 10.
If you are getting an error message stating to contact the manufacturer of your computer then there might be a chance that some hardware might not be compatible or the drivers are not present.
So, I would suggest you check the system requirements before installing Windows 10. You may refer to the article mentioned below and see if it helps you to find out the requirements.
You may refer to the article mentioned below to update the drivers on the Windows 10 computers.
How to: Install and Update drivers in Windows 10
You may refer to the article mentioned below for downloading Windows 10.