Q. I upgraded my Surface Pro 3 to Windows 10 – I have had several problems that I have solved with the help of the community. This problem is with my WiFi – it started out with having a limited connection to the Internet but now the WiFi is getting turned off – I turn it on manually then it just gets turned off.
This is my work computer and it is very annoying to have to spend so much time fixing all these problems
Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.
This issue might happen due to incompatible Network adaptor drivers, automatic switching off adaptor to save power, etc.
Answer.
Reinstall the Network driver in compatibility mode
Though you have installed network driver numerous times and it didn’t help. The issue could have occurred due to the drivers installed not being compatible with Windows 10.
In order to use the drivers which are designed or developed for a different Operating System, we need to install them in compatibility mode. Please follow the steps below to uninstall the network driver:
- Press Windows Key + R.
- Type devmgmt.msc and hit Enter.
- Right click on the Network adaptor and select Uninstall.
To install the drivers in compatibility mode, follow the steps below:
- Right click on the setup file of the driver and select Properties.
- Select Compatibility Tab.
- Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
- Click OK and run the setup.