Q. Problem is when I click on the “This PC” folder and open it on my desktop, and see all my hard drives, I cannot right-click on any of them to get properties or whatever else I want to do. It acts like it is trying to do something, but after about 5 seconds, my entire screen goes blank, the folder closes, and all my icons get thrown to the top left corner of my monitor.
Other weird right-click issues… I cannot right-click on any custom folders I have set up on my desktop. Nothing happens except the screen goes blank and messes up my icons as above.
The only thing I can right-click on is the “This PC” icon, and the recycle bin icon. And when the right-click menu pops up on the recycle bin, the empty the recycle bin option is greyed out. I have to double click the recycle bin, and then select whatever is in there, and delete it manually.
I upgraded from W7.. never had this problem before. All updates applied on W10.
It was caused by a third party context menu extension.
Found this solution on the Windows 8 forums dating back to 2013
This is the solution:
Please download: ShellExView – Shell Extension Manager For Windows
This is the solution:
- This program does not require installation, just right click and run as Administrator
- From the menu, click on Options then click on Filter by Extension Type and select Context Menu
- On the list, you’ll see some of the entries with a pink background, those are installed by the third-party software
- Hold down the CTRL key and select all of them then click on the red button on the top left corner to disable.
- Click on the Options again and select Restart Explorer
- Now try to right-click on the desktop to see if it fixes your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that’s the offending extension.
For me it was an autocad type extension that was the culprit.
Did run into one issue as I was solving the problem whereas I disabled everything to begin the troubleshooting process, and I lost my desktop and it would not come back up to allow me to test anything. Had to do Ctrl-Alt-Del, and within task manager click on a file, run a new task, and type in explorer.exe to get it to run again.