Recently upgraded to Windows 10 from 7 about a week ago. Initially, I was able to use the built in “Microsoft Print to PDF” option when I wanted to save a file to my computer. At some point however, this option disappeared from the printer selection drop down of the printing dialog.
I also got a new printer recently (which still works fine), but I went through and deleted all the random old printer drivers. I don’t remember seeing a Windows driver (other than XPS writer, which is still there) but maybe I removed the “Microsoft Print to PDF” driver? If so, I can’t find anywhere on the computer or the web to add it back to my device list.
As per the issue description you are facing issue wit the printer after upgrading to Windows 10. This could be if the drivers for printer either get corrupted or outdated.
So, try the steps provided below and see if it helps you to fix the issue.
Try to run the in built printer troubleshooter.
- Press the ‘Windows key on the keyboard.
- Type troubleshooting in the search box and then press enter.
- Click on view all, this will list all of the in built troubleshooter.
- Click on Printer and follow the onscreen instruction.
The issue could also be related to the Printer drivers and other updates. I want to inform you that updates will be released by Microsoft. So, I would suggest you to keep checking your Windows updates not only important one but optional too. If any available try to install them and see if it helps you to fix the issue.
First try to install all of the Windows updates available and if issue persists, try to update the Printer drivers by following the steps provided in the article mentioned below.