can’t delete print queue in Windows 10

I have a document that has been printed but is now again showing in print queue but won’t delete, just shows as pending. So can’t use printer.

HP 3050A printer.

Before windows 10 upgrade I could go into printer spoolers and delete, but the 2 items shown there don’t delete.

How do I sort this with this new windows system?

Print Spooler Bug also exists with the following hardware;

Surface Pro running Windows 10 ver. 1607 build 14393.82

HP Officejet 6000

Based on advice from the HP website:

– ran System File Checker which returned: “Windows Resource Protection did not find any integrity violations”.

– un-installed and re-installed the printer

Still have to manually clear C:\Windows\system32\spool\PRINTERS after every job

This was not a problem with Win10 ver. 1511. It started after the Anniversary update.

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