I recently upgraded to Windows 10 from Windows 7.
Upon doing so my 5.1 surround sound home theater system is no longer working. It is a Samsung CT-5550 Home Theater System.
I am using an Optical cable from my Home Theater system into the back of the motherboard.
I have installed Realtek’s Windows 10 driver, Gigabytes Windows 10 driver, the driver that came with my motherboard, that previous worked on Windows 7 and fiddled with all manner of settings between all of them and nothing. It is not working.
When I set the output to 5.1 and run a test, it tells me Test Tone failure.
The highest output I can get is 2.1 channel @ 48hz. I can get 2.1 @ 92khz but it’s spotty. The curious thing is, when I test the Encoded option for Dolby, it works. I can hear it out of all speakers.
Please someone, anyone, fix this for me.
For reference, here is what I’m looking at.
This is my speaker system.
When I test the Encoded Format Dolby Digital, the test runs through all the speakers and I can hear the tones.
Dolby Digital Plus is listed as “On” but for some reason did not show in screenshot.
This is what I get once I set both Realtek control panel and default format to both 5.1 channel surround sound and run a test.
All is set as it should be, it’s just not working.